Customer Service Agent Burnout - MARKETING

CNBC on MSN: 'I hate customer-service chatbots': The consumer-AI refund relationship is off to a rocky start Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry consumers looking for refunds. 'I hate customer-service chatbots': The consumer-AI refund relationship is off to a rocky start Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product.