Salesforce Chatbots - MARKETING

Forbes: Small Business Technology News: Salesforce Rolls Out A Major AI Upgrade For Slack Small Business Technology News: Salesforce Rolls Out A Major AI Upgrade For Slack CNBC on MSN: 'I hate customer-service chatbots': The consumer-AI refund relationship is off to a rocky start Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry consumers looking for refunds. 'I hate customer-service chatbots': The consumer-AI refund relationship is off to a rocky start VentureBeat: Slack adds 30 AI features to Slackbot, its most ambitious update since the Salesforce acquisition Salesforce unveiled more than 30 new Slackbot features, turning Slack into an AI-powered workspace for meeting transcription, CRM updates, desktop assistance and enterprise agent workflows. Slack adds 30 AI features to Slackbot, its most ambitious update since the Salesforce acquisition