Salesforce.com on Tuesday unveiled a new SaaS (software as a service) help-desk application called Desk.com that can reach end users through social networks like Facebook and Twitter. Desk.com, which ... As a means of consolidating these multidimensional grievances, SalesForce.com has created a central hub called Desk.com, where service agents are hit all at once and can manage their replies.
The ... ZDNet: Salesforce bulks up Essentials SMB efforts with Service Cloud Essentials, to sunset IQ CRM, Desk.com Salesforce bulks up Essentials SMB efforts with Service Cloud Essentials, to sunset IQ CRM, Desk.com The Next Web: Salesforce service Desk launches an iOS app to make customer support an untethered task Desk.com (previously Assistly), the customer support service acquired by Salesforce last year, has dropped version one of its iOS app, which will allow its customers to interact with their community ... Salesforce service Desk launches an iOS app to make customer support an untethered task BMC and Salesforce.com partner to deliver BMC’s Service Desk Express on Force.com platform. BMC Thursday positioned itself to lead the market in cloud-based service desk technology when the company ...
salesforce it service desk, Salesforce.com has acquired help desk service provider Assistly for approximately US$50 million, the two companies announced Wednesday. Salesforce.com chairman and CEO Marc Benioff praised Assistly’s ... Salesforce.com is well known for its interest in pursuing and promoting social and mobile platforms, and now it is continuing along those lines with the debut of Desk.com. Touted as "revolutionizing ... EDN: Salesforce.com Delivers Desk.com for Retail, Giving SMB Retailers a Competitive Advantage During the Peak Holiday Season Salesforce.com Delivers Desk.com for Retail, Giving SMB Retailers a Competitive Advantage During the Peak Holiday Season An introduction to cloud computing from IaaS and PaaS to hybrid, public and private cloud.
salesforce it service desk, Read now Salesforce is consolidating its small business efforts such as Salesforce IQ CRM and Desk.com into ...
