Intento, a machine translation and generative artificial intelligence platform provider, today launched the Intento Translator for Salesforce Service Cloud on the Salesforce AppExchange. Intento ... Business Insider: Why an exec who returned to Salesforce after 11 years to lead its largest cloud biz is so bullish on AI in customer service Clara Shih rejoined Salesforce — after 11 years at a startup — as CEO of its biggest cloud biz.
As CEO of its Service Cloud, she's bullish on AI to improve customer service, for end-users and agents. Why an exec who returned to Salesforce after 11 years to lead its largest cloud biz is so bullish on AI in customer service Salesforce.com’s Service Cloud 2, a Web-based platform designed to help companies handle their customer service needs, includes integration with Salesforce Chatter, the service provider’s new ... As the tech industry increasingly pivots towards artificial intelligence, Salesforce (NYSE:CRM) is positioning itself at the forefront of this shift with its AI-powered Service Cloud. This strategic ...
salesforce servicecloud, Nasdaq: Vonage Expands Salesforce Service Cloud Voice Offering with Bring Your Own Channel for CCaaS Solution One of the first contact center providers to join Salesforce pilot program as a premier provider for Service Cloud Voice, now with the ultimate omnichannel solution "We are very excited to have Vonage ...
